$5.95 Flat Rate shipping* on thousands of items. FREE Shipping* on Orders over $50!
*Some product exclusions apply. See below for details.
WHAT ITEMS SHIP FOR $5.95 FLAT RATE? WHAT ITEMS SHIP FOR FREE?
We have over 10,000 items (90% of our items online) that ship for $5.95. If your order is over $50, these items ship for free. Look for the flat rate shipping symbol for
items that are eligible. Flat rate shipping and free shipping over $50 is only available in the contiguous United States. Orders shipping to Alaska or Hawaii are subject
to shipping charges. Not valid on deliveries to P.O. Boxes or APO/FPO addresses.
WHAT PRODUCTS ARE EXCLUDED FROM FLAT RATE SHIPPING OR FREE SHIPPING OVER $50?
In a perfect world, all shipping would be simple and free. Unfortunately there are items in our store that may require additional shipping,
depending on their size, weight and the location of delivery. These items include, but are not limited to: Styrofoam cake forms, Chocolate and Candy ingredients, Buttercream Icing, Rolled Fondant, Cake Cardboards, Cake Boxes, Cake Drums, and Bakeware.
DO WE OFFER SHIPPING DISCOUNTS ON ITEMS THAT ARE NOT ELIGIBLE FOR FLAT RATE OR FREE SHIPPING?
Yes! If your order is over $100, we will give you discounts off the shipping price. In many cases, this makes the shipping free- even if you
have items that aren’t eligible! There will be an automatic shipping coupon applied during checkout for all orders over $100.
Product total of $100.00 or more: Receive free shipping up to $20.00.
Product total of $200.00 or more: Receive free shipping up to $30.00.
of $300.00 or more: Receive free shipping up to $30.00 plus 10% off eligible product.
(items that are not eligible for the 10% discount are: #22- cake cardboards, #24- cake boxes, Kopykake and Airbrush equipment,
Gumpaste, Rolled Fondant and Choco-Pan, #77-320: Hi Ratio Shortening).
HOW DO WE SHIP?
If you select $5.95 Flat Rate we select the shipping provider (usually UPS, FedEx, USPS First Class or USPS Priority Mail).
If you wish to choose the shipping provider, you will have several options with various shipping costs during the checkout process.
WHEN DO WE SHIP?
Most orders that are placed before 8:00 am EST will ship the same day. Occasionally, the order may ship within the next day or two, especially if large quantities of the same
item are ordered. If you need your order by a certain date, please note the date needed by in the comment section during checkout. *Note- Please be sure and give us a day time phone number where we can contact you should there be any issues that may delay your order.
DO WE OFFER RUSH DELIVERY?
We offer FedEx Express and UPS Express Delivery. Note that orders must be received by 8:00 am EST to be shipped out that day. The UPS expedited shipping
options are for Monday-Friday delivery for Residential and Commericial addresses. So if you picked Next Day delivery for an ordered placed on Thursday afternoon,
it should ship on Friday and delivery will be on Monday the following week and not on Saturday. A business day is Monday through Friday if delivery is to an address classified by FedEx as Commercial.
A business day is Tuesday through Saturday if delivering is to an address classified by FedEx as Residential.
*Note- Please be sure and give us a day time phone number where we can contact you should there be any issues that may delay your order.
DO WE OFFER INTERNATIONAL DELIVERY?
Currently we only ship to the United States, Alaska, Hawaii, APO addresses, Canada, Guam, US Virgin Islands, and Puerto Rico. Watch for additional shipping options early 2018!